These terms and conditions apply to the purchase of goods from the Sportsdirect eBay Outlet ("outlet"). Please read these terms and conditions carefully before accessing and/or ordering any goods from the outlet. If you place an order for goods, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions please do not use our outlet.
You should print a copy of these terms and conditions for future reference.
The goods purchased via the outlet are provided by Sportsdirect Retail Limited whose registered address is Unit A, Brook Park East, Shirebrook, NG20 8RY, Company Number 03406347, VAT Number GB 898 439743.
By placing an order through the Outlet, you warrant that you are legally capable of entering into binding contracts.
After placing your order you will receive an automatic order acknowledgement. Once processed dispatch confirmation will be received
The contract to sell goods to you only relates to the goods listed in the confirmation email. We will not be obliged to sell any other goods which may have been part of your order until the despatch of your goods has been confirmed in a separate confirmation email.
You will be charged at the time of placing the order. We accept only immediate payment
A description of the main characteristics of goods can be found on the product pages of the outlet.
Prices for goods on the outlet appear on the product pages and include all UK taxes.
Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. The prices on the outlet may differ to prices in our retail stores, catalogues or elsewhere.
The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the outlet may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We will give you the option of reconfirming your order at the correct price or cancelling it.
We are under no obligation to sell incorrectly priced goods to you at the incorrect price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.
Goods being delivered by us will be at your sole risk from the time of delivery to you.
Any personal information you provide to us and from which you can be identified is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy.
We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of your personal information, including encrypting your information to applicable industry standards.
During the process of administering your order we may gather certain personal information that is necessary for the purposes of billing, delivery of your goods and queries. We only keep your information for as long as is necessary to process your order, process any applicable refunds or to respond to any complaints/feedback.
We do not transfer your information outside the European Economic Area (EEA) unless you are a user located outside the EEA in which case we may need to transfer your information to deliver your goods or process payment/refunds.
When you supply your information to us you accept the risks associated with the Internet and consent to our processing your information in accordance with this policy and will not hold us responsible for any loss of your information unless we have breached our duty of care to you.
If you have any queries regarding our use of your personal information or this privacy policy, you should contact our Data Protection Compliance Officer by writing to Sportsdirect, Unit A, Brook Park East, Meadow Lane, Shirebrook, Mansfield, Nottinghamshire, NG20 8RY.
In addition to your statutory rights (whereby you have 14 days from the date of delivery of your purchase(s) to notify us of a cancellation, followed by 14 days from the date of notification to return the unwanted purchase(s)), you have 28 days after the day on which the items are delivered to you (or someone receives the items for you) or you collect your items from one of our stores (UK Mainland only) to change your mind and return the items back to us
If your order consists of multiple items or parts which are delivered on different days, then the cancellation period (in respect of your whole order) ends on the day 28 days after the day on which the last of the items or parts are delivered to you (or a person you have nominated to receive the order)
Any returns are at your own risk. For your protection, SportsDirect recommends that you return your items either by courier or by tracked post.The items need to be in the original packaging where it forms part of the goods (for example, boxed goods, garments and gift items).
Our returns policy does not affect your statutory rights.
Sports Direct will refund you using the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise). You will be refunded no later than 14 days after the day SportsDirect receives the items you are returning back from you..
SportsDirect advises that you send items either by courier or by tracked post. The return address is:
Customer ReturnsIf you have a query about returning goods, please contact customer services.
If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
Nothing in these terms and conditions are intended to exclude or limits our liability for:
Nothing in these terms and conditions are intended to affect your statutory rights.
We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control (a Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:
In the event of a Force Majeure Event, our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations to you may be performed despite the Force Majeure Event.
Applicable laws require that some of the information or communications we send to you should be in writing. By accessing our outlet you accept that communication with us will be primarily electronic through e-mail or notices posted on our outlet. For contractual purposes, by accessing this outlet you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
We take all feedback very seriously and aim to deal with complaints as quickly and effectively as possible.
For complaints relating to orders placed through our website please email our eBay customer service team. To assist us in dealing with your complaint, please detail all aspects of the complaint, your order number and your contact details.
We aim to conclude our investigations as soon as possible after receiving the initial complaint. A likely timescale for resolution will be provided upon request, but this timescale will be dependant upon the specific nature of the complaint.
We reserve the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions that are in force at the time that you order goods from us unless:
Physical activities can be hazardous. The selection and use of suitable equipment requires skill, and you should ensure you are appropriately equipped and trained. In the interests of your safety and the safety of others, you should also ensure that you are properly trained in the techniques you will need to employ in pursuit of your chosen activity. We recommend that you seek and take the advice of a suitably qualified person before purchasing your equipment. Once purchased, the equipment should only be used in accordance with the manufacturer's instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.
The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this outlet including orders for goods. By accessing this outlet you agree to submit to English law.
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